NETWORKS that work!
 
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Progroup Network Solutions

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ON-SITE SUPPORT & SERVICE FOR COMPUTERS & NETWORKS !!! No Time for how? Call us now!

Service Rates PDF  | Print |  E-mail

This is the best part!

 

At fees you can afford, why not have us fix things right?

 

Our fee schedule is among the lowest in the market today because of our low overhead and today’s high-speed internet access. These two factors contribute to low cost virtual support by permitting remote access technical assistance instead of an On-site visit.


ONSITE:

 

We charge a flat ’Call-Out Fee’ of $85.00 per incident

[includes 1st hour of support], followed by $60.00 per hour thereafter.

 

REMOTE CONNECTION: 

 

We charge $40.00 per hour for remote sessions which are primarily  used to administer your Local Area Network but can service almost all Desktop PCs, Laptops, Servers, and Network Devices like Routers, Switches, and Wireless devices. 

 

 We can often save you more $ with...

 

  • Network Assessments

  • Network Schematics

  • Business Continuity Planning


Call us today and we will be more than happy to meet with you to discuss how ProGroup can assist your organization to Implement and maintain newer technology solutions.
 
FIXED!!!

Dave,

Thank you.

I am very happy with your service. Grace and I would like to discuss with you the idea of having Progroup perform regular maintenance and service on our network and work stations. Your invoice is more than fair, and I appreciate your RCA discount.  I would like you to address the other issues you mentioned....

Dan S.,

ADS-Academic Distribution Services
New Westminster, BC

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We are very satisfied with your service since contracting you to design our new network, domain server, and wireless network back in November 2006.  With our Head Office based in Mississauga, Ontario, your continued support here in Burnaby has helped a great deal handling the day to day concerns generated from our employee’s computers.  When you have time, I would like to discuss in detail the service contract you set me to lower our cost of support going forward.

Mike C.,

Director of Spine
Zimmer Pacific
Burnaby, BC

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You guys were great!

I can’t thank you enough for getting all our data back.  I broke out in a cold sweat and was sick when I realized that my server hard drive died and my backup didn’t work!  Please send us a quote on the new equipment upgrade we talked about…

Karen D.,

Karice Enterprises Ltd.,
Langley, BC

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Thanks for getting our back up and running so quickly with AccPac.  I had no idea that what I was doing wouldn’t work.

Lois D.,

Patrick Equipment Ltd.
Burnaby, BC

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